The shower went cold on a Saturday morning, and when you opened the hall closet the carpet in front of it was dark and the bottom of the tank was rusted through. Forty gallons went somewhere, and on a slab that somewhere is sideways under the hall flooring and into the bedroom next door. This site routes your call to an independent local provider who handles water heater leak cleanup across Round Rock and Williamson County.
In the garage, a failed tank spreads across the slab and into the wall between the garage and the house, and shows up as a wet baseboard in the laundry room or a bedroom. In a hall closet, it soaks the carpet or laminate in the hall and the drywall on three sides. In the attic, which is common in the two-story homes built here from the late 1990s on, the tank sits in a drain pan, and when the pan overflows or the drain line clogs the water goes through the ceiling of whatever is below, usually a bedroom or a bath.
The crew closes the cold supply to the tank, pulls the standing water with extraction gear, and meters the floor and walls around the closet or garage. Above an attic tank, they pull the wet insulation and open the ceiling at the low point. Then structural drying equipment goes in.
Close the cold-water valve on top of the tank, and if it will not turn, close the main at the curb. Turn off the gas valve or the breaker for the heater. Move shoes, boxes, and anything on the closet floor. If the tank is in the attic and the ceiling is sagging, put a bucket under it and stay out from under it. Photograph the tank, the pan, and every wet surface before the plumber pulls the old unit. Then call.
A new tank fixes the source. It does nothing about the water already in the walls. Drywall on the closet sides usually dries in place if it is not swollen. Carpet in the hall may be saved; the pad is usually replaced. Laminate that swelled comes out. Below an attic tank, the wet insulation and any ceiling drywall that sagged come out, and the walls below get metered before anyone decides they are dry. Ask the crew which reading justified each removal.
Round Rock's water comes mostly from Lake Georgetown and runs hard, and hard water shortens a tank's life through scale on the bottom. Tanks in the garage face summer heat, and the ones in the attic sit in the hottest part of the house. Many houses in Teravista, Forest Creek, and Sonoma are now at the age where the original builder-grade tank has already failed once. Attic tanks add one more risk: the drain pan line runs to an outside wall and clogs with dust and wasps, so the pan fills and spills without anyone knowing.
If the leak dripped slowly for weeks before the tank failed, the damage below may look like a slab leak, and leak detection can separate the two. If the ceiling under an attic tank is stained, ceiling water damage repair covers that part.
A tank that fails without warning is a sudden loss under many Texas policies, though the tank itself is often not covered. Have the crew log photos and readings from the first visit so the record is there.
Have the address ready and be ready to say where the tank is, whether the supply is off, and which rooms feel wet. Say if the ceiling under an attic tank is sagging. Call (512) 562-9101 and tell us what you found.
Standing bySay what you walked into, in your own words. We route the call to an independent local provider who works slab leaks, freeze breaks, water heater failures, and creek flooding across Round Rock and Williamson County.
A stained, sagging, or dripping ceiling under an attic air handler, an upstairs bath, or a drain pan, dried and opened only where wet.
Wet attic insulation, ceilings, and walls dried out after hail, a spring storm, or the 2022 tornado season found a way through the roof.
Standing water pumped off slab floors, tile, and carpet in a Round Rock home, then the first meter readings to see where it spread.